Project Upgrade and Resource Management

Momen is a no-code platform where each project can be independently upgraded and managed. When you upgrade a project to a higher plan, you receive additional computing resources and advanced features. You can also purchase additional computing resources as needed.

Understanding Project-Based Pricing

Except for the Enterprise plan, Momen uses project-based pricing. This means:

• Each project can be upgraded independently
• Upgraded resources and features apply only to that specific project
• You can upgrade when creating a project or from the project management page
• Different projects can have different plans simultaneously

Available Plans

Momen offers four plans designed for different business needs:

For the latest pricing information, visit Momen Official Website - Pricing 

Plan Comparison

• Free Plan: Permanently free with basic features and limited resources
• Basic Plan: Enhanced features and more computing resources
• Pro Plan: Advanced features, higher resources, and payment capabilities
• Enterprise Plan: Custom solutions with dedicated support

Important Notes:

• After upgrading to Pro plan and above, you need to manually activate your server (free) to enjoy higher-specification server resources
• Pro plan allows purchasing additional clients for “one backend + multiple clients” architecture. For details, see Multiple Clients

How to Upgrade Your Project

Step 1: Choose Your Plan

1. Go to your user center
2. Hover over the project you want to upgrade
3. Click “Manage” to enter the project details page
4. Click “Upgrade” and select your desired plan

Step 2: Server Activation

After upgrading, you must activate your server to use the new resources:

1. Immediate Activation: Activate right away (project will be temporarily unavailable)
2. Scheduled Activation: Schedule activation within 7 days

Important: During server activation, your project cannot be edited and the online application will be inaccessible. Plan accordingly based on your business needs.

Computing Resources Explained

When you upgrade, you receive additional computing resources. Here’s what each resource does:

Core Resources

1. Server Capacity: CPU and memory that support your app’s operation and determine RPS limits
2. Object Storage: For images, videos, audio files, and documents (Word, PDF, etc.)
3. Database Storage: For structured data like user profiles, product listings, blog posts
4. RPS (Requests Per Second): How many requests your app can handle per second
5. Data Transfer: Bandwidth consumed when loading images, videos, and files
6. AI Points: Used for Momen AI features and text vectorization
7. Automated Actionflow Runs: Scheduled and database-triggered executions

Understanding Database Storage

Database Storage Usage: Momen’s database uses Multiversion Concurrency Control (MVCC) for high performance and data integrity. This may cause displayed storage usage to be slightly higher than your active data size—this is normal and automatically managed.

How Data Changes Work: When you update or delete data, the database creates a new version and marks the old one as expired instead of immediately deleting it. This allows concurrent operations without conflicts.

Storage Impact: Expired rows temporarily occupy disk space (called “database bloat”). After significant data modifications, your space usage may temporarily exceed expectations.

Automated Maintenance: Our platform automatically runs VACUUM tasks to reclaim space from expired rows, making it available for new data. This process is fully automated.

Understanding Object Storage

• Deleting files from the database doesn’t release object storage space

• Uploading the same file multiple times doesn’t consume additional storage

Managing Your Resources

Viewing Resource Usage

1. Go to your user center
2. Hover over a project and click “Manage”
3. View detailed resource consumption on the project details page

Purchasing Additional Resources

If you need more resources than your plan provides:

1. Click the ”+” button next to any resource
2. Choose between:
   • Dedicated Server: Significant improvements to all resources
   • Resource Boost Packages: Individual resource top-ups

Resource Limits and Consequences

Momen will notify you when approaching or exceeding limits. Here’s what happens when resources are depleted:

• RPS Limit Reached: App access becomes congested or shows errors
• Data Transfer Depleted: Images, videos, and files fail to load
• Object Storage Full: Cannot save new images, videos, or files
• Database Storage Full: Cannot save new structured data
• AI Points Depleted: Cannot vectorize new text or use AI features
• Actionflow Runs Depleted: Automated workflows won’t execute

Frequently Asked Questions

Q: How much computing resources should my project purchase?
A: Estimate based on your app’s actual usage: image/video storage, text data volume, RPS peaks, traffic patterns, etc.

Q: Which plan should I choose?
A: Display projects without transactions can use Basic plan. High-concurrency or payment features require Pro plan.

Q: Can I upgrade multiple times?
A: Yes, you can upgrade from Basic to Pro anytime. You pay the price difference and the cycle resets.

Q: Do I need to buy servers separately?
A: No, Momen provides servers for each project automatically.

Q: Which plan includes payment functionality?
A: Pro plan and above.

Q: Do resource boost packages stack?
A: Yes, they accumulate.

Q: What if my plan expires but boost packages are still active?
A: Boost packages continue working even after plan expiration.

Q: Can I deploy privately?
A: Contact our team for private deployment options.

Q: What happens if I don’t renew?
A: Your project reverts to Free plan with limited functionality and reduced resources.

Q: What if I upgrade the wrong project?
A: Each project is independent. Contact support for assistance. Projects upgraded more than 24 hours ago may incur a 1-hour technical support fee.

Refund Policy

1. All products are virtual software services (digital products) and are not covered by standard return policies. Refunds are not supported after successful purchase.

2. When upgrading to a higher plan, unused days from the previous plan are automatically refunded.